Trust, EarnedOne Stone at a Time.
In a market built on whispered promises and last-minute switches, Rachna Exports has spent 25 years proving that consistency is the only luxury that matters. Here's why 500+ jewelry houses across 50+ countries keep coming back.
Years of Continuous Export
Active Global Clients
Countries Served
On-Time Shipment Rate
Diamonds Carat Shipped Monthly
Numbers a quarter-century in the making.
Why Global Buyers Choose Rachna Exports
IGI & GIA Certified — Every Single Time
Every diamond above 0.30 carat ships with an independent international certificate from IGI, GIA, or SGL. No exceptions. No "house grading." No upgrades that quietly disappear in transit.
Proof: 100% of 2024 shipments shipped with matching third-party certificates.
Direct Manufacturer Pricing
We cut, polish, and grade in-house. No middlemen, no broker margins, no markup layers between the wheel and your invoice. You see our cutter-to-buyer pricing — and the margin we keep is the margin we earn.
Proof: Average client saves 18-24% versus broker-sourced equivalents.
Custom Cut & Matched Parcels
Bespoke shapes, sizes, and matched parcels for high-volume manufacturers. We handle the small custom orders other Surat houses won't touch — and the 5,000-stone monthly contracts they can't deliver on.
Proof: 14-21 day turnaround on custom; 100-stone matched parcels with <2% size deviation.
Brinks-Secured Global Shipping
Brinks-secured air freight, full Kimberley Process documentation, customs cleared, fully insured door-to-door. From our Surat vault to your office floor — tracked, sealed, and accountable at every checkpoint.
Proof: 99.7% on-time delivery rate across 2024, with zero loss incidents in 11 years.
Ethical & Conflict-Free, Documented
Kimberley Process certified rough sourcing for natural diamonds. SCS-certified, renewable-energy-powered supply chain for lab grown. SA8000 audited workshop. The paperwork to prove every claim.
Proof: Annual third-party audits — reports available to qualified buyers on request.
Relationships, Not Transactions
Family-owned since 2000. Our top 20 clients have been with us for an average of 11 years. We pick up the phone. We remember your last order. We deliver what we promised — because the relationship is the product.
Proof: 87% repeat-customer rate; longest-running client relationship: 19 years.
Rachna Exports vs. The Industry
"Why our clients stopped shopping around."
◆ Rachna Exports
Pricing model
Direct cutter-to-buyer, fully transparent
Certification
IGI/GIA on every stone above 0.30 ct
Minimum order
Single stone to 5,000+ parcels
Custom cuts
Bespoke shapes, matched parcels, full flexibility
Response time
Under 24 hours, direct to decision-maker
Shipping
Brinks-secured, fully insured, KP-documented
Relationship
Family-led, owner-accessible
Typical Surat Broker
Pricing model
Broker margin layered on cutter price
Certification
Mixed — house grading common
Minimum order
High variability
Custom cuts
Limited or refused
Response time
48-72 hours typical
Shipping
Buyer-arranged
Relationship
Transactional
| Typical Surat Broker | Large Trading House | ◆ Rachna Exports | |
|---|---|---|---|
| Pricing model | Broker margin layered on cutter price | Wholesale margin + volume minimums | Direct cutter-to-buyer, fully transparent |
| Certification | Mixed — house grading common | Third-party on premium tiers only | IGI/GIA on every stone above 0.30 ct |
| Minimum order | High variability | Often 100+ stones | Single stone to 5,000+ parcels |
| Custom cuts | Limited or refused | Standard shapes only | Bespoke shapes, matched parcels, full flexibility |
| Response time | 48-72 hours typical | 24-48 hours, agent-routed | Under 24 hours, direct to decision-maker |
| Shipping | Buyer-arranged | Standard freight | Brinks-secured, fully insured, KP-documented |
| Relationship | Transactional | Account-managed | Family-led, owner-accessible |
Jewelry Houses Across Four Continents
"A selection of partners who've made Rachna Exports their primary Surat supplier."
Pacific Diamond Trading
Hong Kong
Luxe Jewels Group
New York, USA
Gulf Diamond House
Dubai, UAE
Antwerp Stone Collective
Belgium
Maison Lumière
Paris, France
Royal Gem Imports
London, UK
Continental Diamond Co.
Toronto, Canada
Heritage Jewellers Pvt Ltd
Mumbai, India
"...and 490 more, on every continent except Antarctica."
Where Trust is Manufactured
The Human Loupe: Meticulous QC
Technology guides us, but the final verdict belongs to the eye. Every stone undergoes a rigorous 12-point internal check under the loupe to ensure it exceeds international standards.
Diverse & Rare Fancy Inventory
Beyond classic brilliant cuts, we maintain a curated portfolio of rare fancy color diamonds and exotic gemstones, each hand-picked for exceptional saturation and fire.
GIA & IGI Certified Transparency
Every major stone is accompanied by a globally recognized grading report from GIA or IGI, providing absolute certainty on weight, color, and clarity for your peace of mind.
Every Diamond, Independently Certified
"We don't grade our own work. Three of the world's most respected gemological laboratories do that for us — and every certificate ships physically with the stone."
IGI
THE INTERNATIONAL GEMOLOGICAL INSTITUTE
Founded in Antwerp in 1975, IGI is the world's largest independent gemological laboratory and the global standard-bearer for lab grown diamond grading. Their reports are recognized in every major jewelry market from New York to Tokyo.
Our default certification for all lab grown diamonds above 0.30 ct.
GIA
THE GEMOLOGICAL INSTITUTE OF AMERICA
Established in 1931, GIA created the 4Cs (Cut, Color, Clarity, Carat) that the entire diamond industry uses today. A GIA certificate is the most respected document a natural diamond can carry — and the only one many luxury retailers will accept.
Our default certification for all natural diamonds above 0.50 ct.
"We stand behind every stone we ship — 100% authentic, 100% certified, 100% accountable. If a certificate doesn't match the stone, we replace it. No questions, no delays."
Shipping to 50+ Countries, Every Month
Surat to anywhere in 72 hours.
From the moment a parcel leaves our vault, it's Brinks-tracked, fully insured, and customs-cleared on arrival. We've built shipping relationships in every major jewelry hub on earth — because slow logistics is the silent killer of trust.
72-hour average delivery time, vault to client door
Zero loss incidents in 11 consecutive years
Full insurance up to $2M per parcel, expandable on request
What Partnership Looks Like
From One Trial Parcel to 8,000 Stones a Month
Luxe Jewels Group started with a 50-stone trial in 2018. Today, they're our largest US wholesale partner — sourcing matched CVD parcels every month for their Midtown showroom. Zero missed shipments. Zero grade disputes.
The Bespoke Order Others Refused
Pacific Diamond Trading needed 240 perfectly matched princess cuts in a non-standard size for a single high-end commission. Three other Surat houses declined. We delivered in 19 days, with IGI papers on every stone.
The Supplier They Stopped Comparing
Gulf Diamond House has placed monthly orders with us since 2014. They've evaluated four other suppliers in that time. They keep coming back — for pricing transparency, response speed, and the kind of trust that only gets built over a decade.
Five Guarantees, In Writing
Certification Guarantee
Every certificate independently verifiable, every grade backed by IGI, GIA, or SGL. If the stone doesn't match the cert, we replace it.
Price Match Guarantee
Find an identical certified stone at a lower verified price within 30 days of purchase, and we'll refund the difference.
On-Time Shipping Guarantee
99.7% of orders ship on the promised date. If we're late, we cover the express upgrade — every time.
24-Hour Response Guarantee
Every qualified B2B inquiry gets a response from a decision-maker within one business day. No tickets, no agents, no runaround.
Buyback & Upgrade Guarantee
Long-term clients have the option to trade up or buy back select inventory at fair market value. Relationships, not just transactions.
"Promises mean nothing without the paperwork to back them. Every guarantee above is in our standard supply agreement."
What Our Clients Actually Say
"Seven years and not a single missed shipment. That's the entire pitch — that's why we don't look elsewhere."
Michael Chen
Managing Director at Pacific Diamond Trading, Hong Kong
"Their CVD round brilliants are the best I've sourced from India. IGI papers every time, and matched parcels actually match."
Sarah Williams
Head of Procurement at Luxe Jewels Group, New York
"Responsive, transparent on pricing, and willing to do the small custom cuts other Surat houses won't touch. That's why we keep coming back."
Ahmed Al Rashidi
Owner at Gulf Diamond House, Dubai
"I've worked with eleven Surat suppliers over fifteen years. Rachna is the only one I'd put my own name behind."
Jean-Pierre Moreau
Founder at Maison Lumière, Paris
"What sets them apart isn't the diamonds — every Surat house has diamonds. It's that when something goes wrong, they fix it before you've finished the email."
Rebecca Klein
Director at Antwerp Stone Collective, Belgium
"We tested four suppliers last year. Rachna won on every metric — price, speed, paperwork, communication. We consolidated."
Daniel Park
Procurement Lead at Royal Gem Imports, London
"In the Japanese market, precision isn't a luxury, it's the minimum requirement. Rachna's melee grading is consistently 100% accurate."
Kenji Sato
Chief Buyer at Ginza Fine Jewels, Tokyo
"The 72-hour delivery promise sounded like marketing fluff until they actually hit it on a Friday afternoon order to Sydney. Impressive."
Lachlan O'Reilly
Operations Manager at Southern Cross Gems, Australia
"As a boutique designer, I need consistent parcels for my bridal lines. Their quality control means I don't waste time returning stones."
Elena Rossi
Lead Designer at Rossi Atelier, Milan
"Their lab-grown inventory is among the most extensive in the trade. The clarity in their larger stones is particularly noteworthy."
Marcus Thorne
VP of Inventory at EcoDiamond Partners, Chicago
"Transitioning our sourcing to Rachna saved us nearly 12% in procurement costs without sacrificing a single grade in clarity. A rare find."
Sofia Fernandez
CFO at Iberian Jewelry Group, Madrid
"We produce high-end watches in Switzerland and require very specific calibrated cuts. Rachna is the only house that delivers the volume we need."
Thomas Brunner
Supply Chain Director at Horological Gems Ltd., Geneva
"Their conflict-free guarantee and ESG transparency made them the obvious choice for our sustainability-focused luxury brand."
Chloe Dubois
Sustainability Officer at Ethos Fine Jewelry, Toronto
"The level of technical detail they provide for fancy shapes like Asscher and Trapezoid is unmatched. They truly understand geometry."
Isaac Cohen
Master Gemologist at Levant Stone Traders, Tel Aviv
"Buying from Surat used to be a gamble. With Rachna, it feels like having a partner on the ground who cares as much about my reputation as I do."
Samantha Low
Creative Director at Orchid Isle Jewels, Singapore
"Their responsiveness during the Hong Kong show was stellar. Even under pressure, their service standards never slipped."
Wong Kar-Wai
General Manager at Kowloon Gem Alliance, Hong Kong
"We've scaled our North American operations significantly this year, and Rachna's scalability has been a key factor in our success."
Brandon Miller
Founder & CEO at Stateside Brilliance, Los Angeles
"Matched pairs for earrings are notoriously difficult to source. Rachna provides perfect matches every single time, ready for setting."
Heidi Müller
Production Head at Alpine Luxury Group, Berlin
"The transparency of their online portal makes it incredibly easy to track our inventory from the vault to our doorstep in Bangkok."
Ananda Chai
Director of Logistics at Siam Gemstone Hub, Thailand
"Their Marquise and Pear shapes have a fire that is hard to find elsewhere. Our clients specifically ask for stones from our 'Indian Source'."
Gabriel Santos
Senior Partner at Rio Grande Diamonds, Brazil
"Professionalism is often lacking in the rough trade, but Rachna's team operates with the discipline of a Fortune 500 company."
Sizwe Dlamini
Regional Director at Safari Gem Exports, South Africa
"The consistency in their CVD growth process means we don't deal with the weird brown undertones we used to see from other labs. Truly colorless."
Priya Sharma
Sourcing Director at Vivid Gems, Mumbai
"Finding a supplier who understands the specific symmetry requirements for a true 'Hearts and Arrows' cut is rare. Rachna executes it flawlessly."
Lukas Weber
Master Jeweler at Weber & Söhne, Munich
"Their B2B portal is actually usable. I can check live inventory, filter by exact inclusion types, and reserve stones while my client is still sitting at the desk."
David Rosenberg
Retail Owner at Rosenberg Diamonds, New York
"We require full traceability for our millennial market. Rachna provides comprehensive provenance reports for every stone over half a carat."
Emma Collins
Brand Manager at Aura Sustainable, Vancouver
"I visited their Surat facility last year. The level of technology and the working conditions for their polishers are world-class."
Arjun Patel
Wholesale Distributor at Patel Diamond Corp, London
"They don't just dump parcels on you. Their assortments are highly curated. A 'VS2' from Rachna is eye-clean, not a borderline SI1."
Fiona Gallagher
Quality Assurance at Emerald Isle Jewelers, Dublin
"When diamond prices crashed last quarter, they honored our memo agreements and worked with us to stabilize inventory. That's a true partnership."
Jonathan Lee
Managing Partner at Lee & Co. Fine Jewelry, Seoul
"Their fancy color lab-growns are spectacular. The vivid pinks and blues don't have that artificial, saturated look—they mimic natural phenomenons perfectly."
Isabella Martinez
Lead Buyer at Boutique Diamante, Barcelona
"It's the small things. Parcels are always securely packed, invoicing is error-free, and customs paperwork is pre-cleared. It saves my admin team hours."
Oliver Davies
Operations Chief at Crown Jewel Imports, Auckland
"We specialize in antique-style jewelry. Rachna's ability to custom cut Old European and Rose cuts in volume has transformed our production timeline."
Sophia Russo
Design Director at Russo Heritage, Florence
"I'm a tough grader. I've sent back stones to almost every supplier I've used. My return rate with Rachna is under 2%. That speaks volumes."
Markus Volkov
Gemologist at Volkov Appraisals, Vienna
"They managed to source 50 identical 1.5ct emerald cuts for a massive corporate order we had. Nobody else could guarantee the color match."
Camille Laurent
B2B Sales Head at Luxe Corporate Gifts, Paris
"In a market full of 'yes men' who promise stones they don't have, Rachna is refreshingly honest. If they don't have it, they tell you immediately."
Hassan Farouk
Director at Nile Gem Traders, Cairo
"Their transition from natural to offering both natural and lab-grown was seamless. They are incredibly educated on the nuances of both markets."
Jessica Chen
Market Analyst at Pacific Rim Jewelers, Taipei
"We don't buy in massive bulk—maybe 20 carats a month. But their sales team treats us like we're buying 2,000. Exceptional customer service."
Noah Schwartz
Owner at Schwartz Family Jewelers, Chicago
"The polish and symmetry on their smaller goods (0.10ct - 0.30ct) is vastly superior to the standard commercial cuts flooding the market."
Valentina Costa
Production Manager at Costa Fine Pieces, Rome
"A lot of suppliers hide behind digital renders. Rachna sends high-res 360-degree videos under true daylight lighting. What you see is exactly what you get."
Ethan Wright
E-commerce Director at Brilliant Online, Seattle
"They understand regional market preferences. They know exactly which SI clarities will sell in our market versus what needs to be kept pristine."
Luis Alvarez
Purchasing Manager at Alvarez Hermanos, Mexico City
"During the Diwali closures, they still managed to fulfill an emergency order for us through their international hub. Unbelievable dedication."
Nina Petrov
Logistics Coordinator at Nordic Frost Diamonds, Oslo
"I've built my brand on the claim of 'Uncompromising Quality'. I can only make that claim because Rachna acts as my secret weapon in Surat."
Aiden King
Founder at King's Crown Jewels, London
Direct Answers for B2B Buyers
As a direct manufacturer operating on high-volume, low-margin principles, we generally do not offer memo terms to new international clients. Our model is built on providing you with direct factory pricing upfront. We do, however, offer flexible payment structures for established accounts after an initial probationary period.
The Next Order Starts With a Conversation.
Whether you need a single bespoke stone or a thousand-piece matched parcel, the process starts the same way — with a real conversation about what you're trying to build. Send an inquiry, request the full catalog, or message us on WhatsApp. We respond within one business day. Always.
Or call us directly: +91 99872 19700 · Mon–Sat, 9 AM – 7 PM IST